Frequently Asked Questions

Tips, Tricks & FAQs

• ★ BrickSeek said the item was in stock, but I went to the store and didn't find any. Why? What can I do?
• I went to the store, and the item rang up for a different price than the one on BrickSeek. Why?
• Why is one of my local stores missing from the search results?
• How often is information updated on the Pricing Records page?
• Why doesn’t the retailer’s online price match the in-store price?
• What is a Local Alert?
• Is it true that information on BrickSeek is delayed by 24 hrs?
• What is In Stock vs Limited Stock vs Out of Stock?
• Can I price match using the information I find on BrickSeek?
• Do you offer a free trial of BrickSeek?
• Why is the Walmart inventory count displayed as a range?